How do I contact Fire Store TV support?
Email contact@firestore.tv for setup help, your subscription, billing and refunds, and include your order number. Send it from the address you used at checkout so we can find your order quickly. Copyright notices and privacy requests go to the same address; the contact page explains what to include.
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What should I include?
- The email address you used at checkout
- Your order number (in your confirmation email and on your dashboard)
- The device you are using and what happens, for a setup or playback problem
Where do I send other requests?
Copyright notices should follow the steps on the DMCA page. Privacy requests are explained in the Privacy Policy. All of these go to the address on the contact page.